Dropbox.com/plans (2025)
Dropbox: Monetization -
Storefront
Product Design Manager
2021-Present
At Dropbox, I lead and participate in a number of initiatives to evolve both our logged-in and logged-out growth funnel. In 2023 my Monetization team overhauled our Storefront, redesigning our plan cards and pricing pages to align with a new pricing and packaging strategy. We reduced our plans from six to four while undergoing a core product redesign and updated company branding. We focused our effort in providing more clarity to users about our plans and supported features.
Our new plan card designs resulted in a 16.63% lift in Signups and purchases
Evolving our plan cards and Product Strategy
As Dropbox continues to shift public perception away from just file, sync and share, to a more multi-product company, my teams were faced with the arduous task of shepherding prospective customers through an ever changing funnel and most importantly: weave the multi-product narrative on our many surfaces.
Previously our SKUs were hard to compare, had little differentiation and it had been this way for years. In order to showcase the unique value of each Dropbox SKU, we had to make it simpler for people to:
Successfully understand what’s inside each plan
Easily compare all plans
Design Sprint concepts
Previous design 2023
Ownership
I led my team through extensive research, heavy experimentation and multiple design sprints as well as cross-functional workshops to ideate on ways to boost signups and adoption of multi-product features. We experimented and tested our way to what is currently live today. I encouraged sharing insights with neighboring areas to inform their planning.
We ran over 25 experiments focusing on
value props
increased device limits
storage increase
renaming of plans
a multi-user free plan
Plan pricing
Visual design
Content design